Product Care Guide
Rattan has a natural beauty that makes every room more interesting. From hand-bent frames to texture-rich weaves like cane and wicker, all of our rattan pieces are made completely by hand using time-honored techniques.CARE
- Small, grass-like strands may protrude from the rattan weaves. Do not pull on them as doing so may damage the rattan peel. Instead, carefully trim the loose fibers with scissors.
- Cracking may occur if left in direct sunlight or a dry environment. To prevent this, moisten the rattan every month using a damp white cotton cloth and let dry naturally.
- As rattan ages, it will take on a more muted shade for that lived-in look we love. To preserve its beauty, use it indoors and avoid exposure to the sun.
- To protect the seats and backs on cane and wicker furniture, avoid putting undue stress (like standing or kneeling) on the rattan weave.
- Our rattan poles and weaves have a clear lacquer finish for added durability.
- Blot spills immediately with a damp cloth. Do not rub the soiled area. Gently dab and blot instead, allowing remaining moisture to dry naturally. Rubbing can cause abrasions, permanently damaging the rattan.
- For harder to remove stains, use a soft brush and mild soapy water and rinse well. Then let it dry naturally. Avoid the use of cleaners and abrasives, as these will damage the rattan.
- For dusting, vacuum the rattan weaves periodically using a soft brush attachment or comb the surface with a soft bristle brush. This can help dislodge and remove some of the debris left behind in-between the weaves. Dust rattan poles with a soft cloth.
Our jute rugs are woven from natural sisal fibers by skilled artisans for a rich texture and lasting quality. They have a casual, beachy vibe we love.CARE
- Do not pull on loose ends. Either tuck back or snip with scissors and knot ends.
- Rotate your rug every 3-6 months to prevent excessive wear and sun exposure in one area.
- We recommend using a rug pad to prolong the life of your rug.
- To store your rug, roll it and then wrap with a cloth for protection.
- If the rug gets wet, let it air dry on a flat surface.
- Vacuum regularly on a low setting without the rotating beater brush. The bristled brush digs into the fibers and may damage your rug.
- Blot spills immediately with a clean dry cloth. Then spot clean as needed using a damp cloth and mild soap.
- Avoid harsh cleaning products as these could fade or damage the rug.
- For hard-to-remove spills, professional cleaning is recommended.
Gorgeously handcrafted, our seagrass furniture is created by twisting natural grass reeds into cording. The cords are then woven together and wrapped around the frame to ensure a sturdy surface.
- Small, grass-like strands may protrude from the cording. Do not pull on them as doing so may damage the cords. Instead, carefully trim the loose fibers with scissors.
- As seagrass ages, it will take on a more muted shade for that lived-in look we love. To preserve its beauty, use your chair indoors and avoid exposure to the sun.
- To protect the seats and backs on woven seagrass furniture, avoid putting undue stress (like standing or kneeling) on the frame.
- Blot spills immediately with a damp cloth. Do not rub the soiled area. Gently dab and blot instead. Rubbing can cause abrasions, permanently damaging the seagrass.
- For dusting, simply wipe the seagrass with a soft, dry cloth, in the direction of the strands. Do not wipe diagonally or perpendicular to the cords as this can force debris under the woven material.
- Vacuum periodically using a soft brush attachment. This can help dislodge and remove some of the debris left behind in-between the seagrass weaves.